Our understanding of digital purchase journeys, as well as nurturing and converting a sales funnel, means that we can work with you to provide the best engagement with your customer at the right time.
All claims are handled in-house by our experienced customer care team. Pier insurance is the only gadget insurance specialist who owns the whole customer journey from policy inception through to claims fulfilment.
We have developed tools to track, review and report against claims at all stages of their journey. This always helps to keep the customer informed about the progress of their claim.
Friendly in-house team ensures that customers receive speedy and high-quality service.
We build long-lasting relationships in the sector, flexing to changes in your business and distribution channels, as well as changes in devices and customer expectations.
Pier Insurance offer a range of insurance products that can be tailored to each partner’s specific needs. We don’t believe in a one size fits all approach, which is why we have carefully created our policies. We have various policies with different levels of coverage.
Depending on the policy type, we will provide your customers with cover consisting of: