Phone Insurance Schemes

We have insured over 1,000,000 devices

How do we do it

Funnel expertise

Our understanding of digital purchase journeys, as well as nurturing and converting a sales funnel, means that we can work with you to provide the best engagement with your customer at the right time.

Claims handling

All claims are handled in-house by our experienced customer care team. Pier insurance is the only gadget insurance specialist who owns the whole customer journey from policy inception through to claims fulfilment.

System

We have developed tools to track, review and report against claims at all stages of their journey. This always helps to keep the customer informed about the progress of their claim.

Customer service

Friendly in-house team ensures that customers receive speedy and high-quality service.

Building relationships

We build long-lasting relationships in the sector, flexing to changes in your business and distribution channels, as well as changes in devices and customer expectations.

What we offer

We want to improve the phone insurance industry using our experience and expertise and create more options for our consumers and partners. Therefore, we have created the best insurance policies in the market.

Pier Insurance offer a range of insurance products that can be tailored to each partner’s specific needs. We don’t believe in a one size fits all approach, which is why we have carefully created our policies. We have various policies with different levels of coverage.

Depending on the policy type, we will provide your customers with cover consisting of:

Accidental
Damage

Liquid
Damage

Theft

Loss

Extended
Warranty

Worldwide
Cover

Unauthorised
Calls

Accessory
Cover

Cracked
Screen

Who are our clients?

We have grown by developing strong and long-lasting relationships with our partners, networks and underwriters, alongside the development of our own brands.

Talk to us

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