Online Claim Form

Please call the claim team if you need assistance on 0844 815 1010

1 - personal details

Do you have any other insurances that may cover the product being claimed for? If so, please provide details:*

 yes no

2 - handset details



3 - incident details




description of incident | please provide as much detail as possible regarding your claim. Failure to provide detailed information may result in a delay in dealing with your claim or your claim being rejected.

have you ever made a claim before?*

yes no 

4 - proof documents





please note that all fields are mandatory and any incorrect information will delay the processing of your claim

5 - declaration

  1. I confirm that all details on the claim form are correct and that the items listed constitute the full extent of
    my claim
  2. I understand that making a fraudulent insurance claim is a criminal offence and that my details may be
    passed to the Police or similar authority if my claim is identified as fraudulent.
  3. I understand that there will be an excess to pay upon acceptance of my claim in accordance with the terms
    and conditions of my policy.
  4. I have included all relevant proof documents

In the interest of our Customers we are a member of the Telecommunications UK Fraud Forum and validate all phone losses against Police, Mobile Operators and other UK and Ireland monitoring systems through various claims validation platforms which are then further validated by Recyclers operating under the Mobile Phone Recyclers Charter.

Paul DeeksOnline Claim Form