Pier Insurance Managed Services

Pier insurance provides a range of flexible and comprehensive insurance options for all your favourite devices.

Our story

Established in January 2004, we’ve been supplying gadget insurance schemes for over a decade. During this time we’re proud to have sold over 870,000 policies, thanks to our market leading customer service coupled with our flexible range of innovative insurance packages and services.

Authorised and regulated by the FCA, we provide instant cover to both consumers and B2B and all our policies are underwritten by Inter Partner Assistance SA (IPA), which is fully owned by the AXA Partners Group. Better still, all our policies have a low excess, no admin charges and no hidden catches!

Why choose Pier Insurance?

At Pier Insurance, we go above and beyond to make sure all our customers get the best possible service:

  • In partnership with leading global insurer AXA
  • Immediate cover
  • We don’t tie you into lengthy 12 month agreements
  • Competitive prices
  • An insurance policy tailored to your needs
  • Highly trained staff and efficient work processes
  • A dedicated claims hotline number
  • Quick and efficient repairs
  • No administration fees
  • A 48 hour turnaround for replacement handsets (provided all necessary information and documentation has been provided)
  • No hidden excess charges
  • Full updates on enquiries or claims
  • Straightforward terms and conditions with no hidden catches
  • Replacement handset supplied if your mobile phone has been stolen (providing your claim is successful)
  • If your mobile has been superseded by a newer model you will be supplied the newer model

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